Privacy Policy - Business Marketplace

1. Introduction

Royal Management Consultants Pty Ltd (ABN to be confirmed) (“Royal Management”, “we”, “us”, or “our”) operates the Royal Management business marketplace at royalmanagement.com.au (the “Platform”). We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our Platform and services.

2. Information We Collect

Information you provide to us

Account information: name, email address, phone number, business address, and password when you register as a broker or create an account.
Listing information: business details, financial data, images, and other information submitted when creating a business listing.
Enquiry information: name, email, phone number, and message content when you submit an enquiry about a listing.
Contact information: any information you provide when contacting our support team.

Information collected automatically

Usage data: pages visited, time spent on pages, links clicked, and search queries.
Device information: browser type, operating system, device type, screen resolution, and IP address.
Cookies and similar technologies: we use cookies to enhance your experience. See our Cookie Policy for full details.

3. How We Use Your Information

We use the personal information we collect to:

Provide, maintain, and improve our Platform and services.
Process and manage business listings and broker registrations.
Facilitate enquiries between buyers and brokers.
Send you service-related communications, including confirmations and updates.
Send marketing communications where you have opted in (you can unsubscribe at any time).
Analyse usage patterns to improve user experience and Platform functionality.
Detect, prevent, and address fraud, security issues, or technical problems.
Comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Brokers and buyers: when you submit an enquiry, your contact details are shared with the relevant broker so they can respond to you.
Service providers: trusted third parties who assist us in operating the Platform, including hosting providers, email services, analytics tools, and payment processors. These providers are contractually required to protect your information.
Legal requirements: where required by law, court order, or government authority, or to protect the rights, property, or safety of Royal Management, our users, or the public.
Business transfers: in connection with a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.

5. Data Storage and Security

Your personal information is stored on secure servers located in Australia. We implement industry-standard security measures to protect your data, including:

Encryption of data in transit using SSL/TLS.
Regular security assessments and updates.
Access controls limiting who can view personal information.
Secure password hashing.

While we take reasonable steps to protect your information, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access: request a copy of the personal information we hold about you.
Correction: request that we correct any inaccurate or incomplete information.
Complaint: lodge a complaint if you believe we have breached the APPs.
Opt out: unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the details in Section 10 below.

7. Notifiable Data Breaches

In accordance with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988, we will notify you and the Office of the Australian Information Commissioner (OAIC) if we become aware of a data breach that is likely to result in serious harm to you.

8. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: privacy@royalmanagement.com.au
Phone: 1300 000 000
Address: Sydney, NSW, Australia

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Last updated: February 2026